National Parks Sign, Welcome to our Adventure, Wedding Sign, Nature Theme Wedding

Privacy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone via colin@cmsdesignstudio.com.

Frequently Asked Questions

Custom Colors or Wording?

Add this item below to your cart to customize.

https://www.etsy.com/listing/185866215/wording-color-change-for-any-item-in-the?ref=shop_home_active_2

Where do I leave my details?

You may leave your color selections during the checkout process. Either use the personalization field or the notes to seller at checkout.

Where do I send my photo?

Please send your photo via etsy message with your order number in the title. If you would prefer, you can send it via email at cmsdesignstudio1@gmail.com.

Wholesale availability

We offer wholesale, please message us directly through Etsy or email us at colin@cmsdesignstudio.com.

What are your studio hours?

Our studio is open Monday-Friday from 8am - 4pm EST.

How do you ship your orders?

All orders are shipped within 5 business days and are sent with USPS Ground Advantage (2-5 business days delivery time). The shipping price can be calculated by clicking on the "Calculate Shipping" button on each listing.

Do you accept returns?

We accept returns for non-personalized or custom orders. The buyer is responsible for return shipping costs and the item must be in it's original packaging. A refund will be applied within one business day of the item being received.

If you would like to return an item please contact us at support@cmsdesignstudio.com.

How do I access my digital files?

You can find step by step directions on how to access your purchased digital files at the following website.

https://help.etsy.com/hc/en-us/articles/115013328108-How-to-Download-a-Digital-Item?segment=shopping