Please message me prior to purchase.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Add this item below to your cart to customize.
You may leave your color selections during the checkout process. Either use the personalization field or the notes to seller at checkout.
Please send your photo via etsy message with your order number in the title. If you would prefer, you can send it via email at email@example.com.
We offer wholesale, please message us directly through Etsy or email us at firstname.lastname@example.org.
Our studio is open Monday-Friday from 8am - 4pm EST.
All orders are shipped within 5 business days and are sent with USPS Ground Advantage (2-5 business days delivery time). The shipping price can be calculated by clicking on the "Calculate Shipping" button on each listing.
We accept returns for non-personalized or custom orders. The buyer is responsible for return shipping costs and the item must be in it's original packaging. A refund will be applied within one business day of the item being received.
If you would like to return an item please contact us at email@example.com.
You can find step by step directions on how to access your purchased digital files at the following website.